Introduction To The University (2024)

Welcome to the UKG Community^TM University User Guide! Leveraging UKG's training system, also known as the University, supports you in navigating to, browsing within, and registering for training related to UKG's product suite.

The University provides a central location for your knowledge development. You can enroll, complete, and get a transcript of your courses, including self-paced and instructor-led courses.

In some cases, your company's University administrator may enroll you in required courses, but you are also able to self-enroll. Leverage the University for your UKG training needs.

You can access the University through the Training tile within your product Learn page.

1. From the UKG Community home page, select Learn from the top menu.
2. From the Learn drop-down list, select your solution.

   Note If you need to verify your solution, you can navigate down to the My Product tab on the Community home page to view your solution.

   The Learn page for your solution appears.

3. Navigate to the Training tile and select the Go to the University link.

   The University home page appears.

Navigating in the University begins with the primary navigation tool bar at the top of the page. The navigation bar displays on every page within the University.

The navigation tool bar has four tabs: Home, Me, Training, and Resources. Several of the tabs in the primary navigation tool bar include sub-tabs.

The Me tab and Training tab on the navigation tool bar have sub-tabs. Hover over the Me or Training tab to display the sub-tabs that you'll use.

• The Me tab contains:
  • My Profile - Update your University profile
  • My Dashboard - View your progress on the University content and download a transcript
  • My Certifications - View, print, or save copies of your certificates earned in the University
  • My Settings - Update your privacy and notification settings
• The Training tab contains:
  • My Training - Access a list of your enrolled or assigned courses
  • Courses - Browse all available University courses
  • Sessions - View date and time offerings for instructor-led course

Preference options appear on the top right of the navigation bar. The preference selections include Language, Direct Messaging, Notifications, and Log Out options.

Remember If prompted, confirm your email address when you join the University in order to receive email notifications for class registrations and reminders for upcoming courses.

The dashboard provides visibility into the courses, knowledge checks, and sessions in which you are enrolled.

Within the Dashboard (Me > My Dashboard), all enrollments are organized by tab.

Within each tab, you are able to search, sort by, and filter to find information specific to you. The applicable results appear as a list.

Alternatively, under the Sessions tab, you can view the sessions that you have registered for or completed along with the session date and time.

From the University, you can enroll in instructor-led courses, self-paced courses, or knowledge checks.

There are a few ways to tell the type of course you are viewing. One of the easiest ways is by looking at the thumbnail of the training. Most training descriptions also state the training type.

• Instructor-Led Courses
  • Instructor-led courses are taught by a live instructor, so there is a set date and time for the course session.

• Self-Paced Courses
  • Self-paced courses are on demand and can be completed at your own pace. These courses are not live sessions, so they can be viewed as many times as you like.
• Knowledge Checks
  • Knowledge checks ensure that the main points of a course have been understood and are associated with an instructor-led course.

Instructor-led courses require that you both enroll in the course and select a session. It is important to complete the course by attending the instructor-led session.

Each instructor-led course contains all material necessary to cover a topic, such as a learner guide and may include a knowledge check after the course.

Note After enrolling in or being assigned an instructor-led course, you must select a specific session to attend. Sessions are when live courses are being offered.

Enrolling yourself in an instructor-led course and session can be done in a few steps. The course enrollment alone does not secure your spot in a live session. Both enrolling in the course and selecting a session are necessary to complete instructor-led courses.

1. Within the search bar, search by keyword or numerical course code (like 060-02).

   Note It is best practice to confirm that the course is an instructor-led course. The banner title on the course image identifies if a course is instructor-led. You can also determine the type by reading the description.

2. Select the course name to see the course description and details.

   Additional details under the course description include: Course Type, Category, Language, and Modules.

   Note University administrators can enroll users into courses. If you are already enrolled in the course, continue to the Self-Enroll in an Instructor-Led Session section.

3. Select Enroll Now.

   The course page updates and a Withdraw button appears under the course title. This ensures you are enrolled in the course; however, you still need to register for a session.

4. Select the module associated with the live sessions.

   The available sessions appear; you can view the course title, date, time frame, and the number of seats open. To learn more about a session, select the blue title link.

   Note If you have completed the required prerequisites, the available sessions display.

   If you have not completed the required prerequisites, return to Training > Courses to take action on what needs to be completed before selecting a session.

   Once the prerequisites are completed, you can return to Training > Sessions to register.

5. Find the session that fits your schedule, then select Register.

   Once registered, you receive an email notification; we recommend that you save the email notification for your reference.

   Tip It is best practice to add your session to your work calendar or schedule immediately upon registration. Blocking the session's date and time range helps you avoid missing the training.

6. Optional: Verify your session enrollment by navigating to Training > Sessions.

   Note You will receive an event reminder email before the event takes place as well as session access information.

In some instances, your University administrator may have enrolled you in an instructor-led course already. If so, you need to select a session that works for you. Remember that you must be enrolled in both the course and registered for a session to successfully complete an instructor-led course.

1. From the Sessions page, select the course title to view a list of the session offerings.

   Note If you have completed the required prerequisites, the available sessions display.

   If you have not completed the required prerequisites, return to Training > Courses to take action on what needs to be completed before selecting a session.

   Once the prerequisites are completed, you can return to Training > Sessions to register.

2. Find the session that fits your schedule, then select Register.

   The page refreshes. The Register button refreshes into Unregister. This update indicates that you are registered for the session.

3. Once registered, you receive an email notification verifying session registration.

   Tip It is best practice to add your session to your work calendar immediately upon registration. Blocking the session's date and time range helps you avoid missing the training.

4. You also will receive an event reminder email before the event takes place as well as session access information.

Self-paced courses allow you to take a course whenever it fits your schedule. Unlike instructor-led trainings, there is no session to enroll in with self-paced courses.

Self-paced courses are immediately available upon enrollment, and these courses contain modules. The number of modules vary by course, but they may contain necessary materials, a recording, an interactive training module, or a knowledge check. The modules are ordered for your ease of use.

If you begin working on a self-paced course, leave the University, and return later, the Home page displays your courses in progress. For each course, you can view the percentage of your progress and select Resume Now to reenter the course.

Additionally, if you have not started a course that you are enrolled in, the Home page displays the course title and a Start Now button.

The Search field on the home page of the University enables you to search for, browse options, and self-enroll in a course.

1. At the Search field enter a search term (like Payroll or Timekeeping).
2. From the menu, select Courses .

   Your search results appear with only course training types. Ensure that the course banner or description indicates self-paced.

3. Browse for your desired training.
4. Select a course to view more details.
5. If appropriate, select Enroll.

If you no longer want to take a course, you can unregister. For instructor-led courses, there is a difference between unregistering from a session and withdrawing from a course.

If you wish to no longer take a course, you can withdraw from the course in the University.

1. Using the search field and filtering options, search for the applicable course.
2. Select the course.
3. Select Withdraw.

   Note If you do not see the option to withdraw, the course was assigned to you. Contact your University administrator to withdraw from the course.

   A confirmation message appears.

4. Select OK.

When you are enrolled in an instructor-led course, you can unregister from a session if the session no longer works with your schedule. If your manager or administrator enrolled you in the session, they must unregister you. When you unregister from a session, you are still enrolled in the course and may select another session to attend.

1. Using the Search field and filtering options, search for the applicable course.
2. Select the course that contains the session that you wish to unregister from.
3. Select the live session module.
4. For the applicable session, select Unregister.

   You are now unregistered from the session. However, keep in mind that you are still enrolled in the course. You can register for a new session or withdraw from the course completely.